**Business Function** Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority o
**Business Function**
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
**Job Objective**
As a Data Champion, you will be at the heart of our data revolution, playing a pivotal role in shaping how we harness data and artificial intelligence to achieve our ambitious goals. You will act as a trusted advisor and connector, ensuring our data is reliable, well-managed, and empowers informed decision-making.
Operating with the delegated authority of the Data Domain Lead (DDL), you will drive data governance within assigned data domains, ensuring critical data is clearly defined, consistently understood, effectively governed, and managed throughout its lifecycle. This unique role bridges the worlds of business, technology, and the Data Chapter, offering experienced professionals the chance to shape the data foundations that power decision-making, digital transformation, and AI-enabled innovation.
**Job Responsibilities**
- **Data Governance & Definition:** Define, document, and maintain Critical Data Elements (CDEs), business definitions, business rules, and sources of truth to promote a common understanding of critical data across the organization.
- **Data Quality Management:** Establish and monitor data quality rules, metrics, thresholds, and controls to ensure critical data remains accurate, complete, consistent, and fit for business, operational, and regulatory use.
- **Issue Resolution:** Lead the investigation, root cause analysis, escalation, and remediation of data issues, driving sustainable solutions across business and technology teams.
- **Impact Assessment:** Assess and provide guidance on the impact of business, process, system, and data changes to ensure downstream implications and data risks are appropriately identified and managed.
- **Risk & Compliance:** Identify, monitor, and strengthen data risks and controls while supporting compliance with data governance policies, regulatory requirements, and information classification standards.
- **Advisory & Culture:** Act as a trusted advisor to business and technology stakeholders on data usage, quality, limitations, and governance requirements, championing a strong data-driven culture across the Bank.
**Job Requirements**
**Technical / Functional Competencies**
- Understanding of business processes, systems, data flows, and data management principles.
- Experience in data analytics, business intelligence, data governance, data quality management, or related disciplines.
- Ability to translate business requirements into actionable data requirements and governance outcomes.
- Knowledge of Critical Data Elements (CDEs), business metadata, data lineage, data quality, and source-of-truth concepts.
- Experience defining and monitoring data quality rules, metrics, thresholds, and controls.
- Strong analytical, data profiling, root cause analysis, and problem-solving capabilities.
- Familiarity with data cataloguing, metadata management, data quality, and governance tools.
- Understanding of data risk, controls, regulatory expectations, and governance frameworks.
**Leadership & Interpersonal Competencies**
- Excellent communication skills with the ability to translate complex data concepts into clear and actionable business language.
- Strong stakeholder management and influencing skills across business, technology, and data functions.
- Ability to build alignment and drive execution across multiple teams without direct authority.
- Strong collaboration skills with the ability to work effectively across functions, regions, and levels of seniority.
- Proven ability to lead cross-functional initiatives and drive continuous improvement.
- Curiosity, learning agility, and a proactive mindset to identify opportunities to improve data quality, controls, and business outcomes.
**Ideal Experience**
- Experience in Data Analytics, Business Intelligence, Data Science, Data Governance, Risk Management, or related disciplines.
- Proven track record of partnering with business and technology stakeholders to solve data-related challenges.
- Experience translating complex data issues into practical business solutions and driving stakeholder adoption.
- Exposure to financial services or other highly regulated environments is advantageous.
- Demonstrated ability to bridge business, data, and technology perspectives to deliver meaningful outcomes.
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
**Location:**
Two Harbour Square
**Job:**
COO Office/Business Mgt & Support
**Schedule:**
Regular
**Employee Status:**
Full time
