Registered Nurse Chief Health Information Officer

## **Summary** **This Registered Nurse Chief Health Information Officer is located in the Nursing Service at the Manchester, NH VA Clinic. This position is full-time at 40 hours per week.** Learn more about this agency ## **This job is open to** ### **The public** U.S. Citizens, Nationals or those who owe allegiance to the U.S. ### **Clarification from the agency** NOTE: The 2-page Resume requirement does not apply to this position. ## **Duties** **Duties included but are not limited to**: - Supports and optimizes key clinical applications such as BCMA, CPRS, EDIS, BMS, ARK, BioPoint, PI, Imed Consent, TeleSitter, Vocera, Alaris Pump, and other HIT tools. - Supports continuous evaluation, testing, maintenance, and improvement of clinical information systems to enhance patient safety, care delivery, and provider experience. - Provides hands-on education for new and existing staff on CPRS, BCMA, and additional clinical applications; offers at-the-elbow support during new technology adoption. - Contributes to informatics education, training, competency development, and communication strategies that promote clinical adoption and effective use of evolving technology. - Collaborates with Nursing, HTM, OI&T, HIMS, Quality, Patient Safety, and Leadership to communicate HIT changes and resolve system issues. - Partners with interdisciplinary stakeholders to design, implement, and evaluate clinical information system configurations; coordinates with quality assurance, biomedical, and information technology functions as appropriate. - Conducts workflow analysis and contributes to system development life cycle activities for EHR and related HIT systems. - Designs and retrieves data reports using SQL and Fileman/VistA to support leadership and clinical decision-making. . - Applies core informatics functions including application support, HIT optimization, requirements management, and change management. - Incorporates content management, enterprise data management, partnership management, and business process considerations to support sustainable and effective health information technology services. - Evaluates new HIT tools (including AI applications) and guides end-users in safe and effective use. Assesses impacts on clinical users and patients, promotes responsible adoption of emerging technologies, and supports safe implementation through ongoing monitoring and optimization. - Initiates or supports interdisciplinary teams to improve clinical practice using evidence-based informatics approaches. - Coordinates technology issue resolution through ServiceNow and IT ticketing workflows. - Assists with assessment, escalation, follow-up, and communication of system issues, coordinating with relevant technical and clinical partners to support reliable clinical operations. - Participates in informatics committees, learning opportunities, and workforce readiness efforts. - Contributes to informatics governance, strategic planning discussions, staff readiness, professional development, and organizational change initiatives; supports policies, guidelines, and ethical, secure use of health information. - Translates research and evidence into practice, supports high-reliability and systems-based approaches to safety, and identifies opportunities for innovative, measurable improvements in Veteran care. - Identifies opportunities to standardize and improve clinical workflows; participates in requirements gathering, system implementation, evaluation, and change-management activities to support patient-centered care. - Develops and interprets metrics, visualizations, and reports to inform quality improvement, patient safety, resource planning, and clinical and operational decisions **Work Schedule:** Monday - Friday 7:30-4:00 or 8:00 am - 4:30 pm **Compressed/Flexible:** Not Authorized **Telework:** Not Available. **Virtual:** This is not a virtual position. **Financial Disclosure Report:** Required, selectee must file a financial disclosure report, OGE Form 450 within 30 days of onboarding and then annually. **Notifications:** - This is not a Bargaining Unit Position - This position is in the Excepted Service - This position is covered by a special rate. - Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. **Pay:** Competitive salary, regular salary increases, potential for performance awards **Paid Time Off:** 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) **Retirement:** Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA **Insurance:** Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) **Licensure:** 1 full and unrestricted license from any US State or territory VA offers a comprehensive total rewards package: VA Nurse Total Rewards ## **Requirements** ### **Conditions of employment** - U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. - All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. - Selective Service Registration is required for males born after 12/31/1959. - Subject to background/security investigation. - Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. - Must pass pre-employment physical evaluation/examination. - Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). - You may be required to serve a probationary period. - Complete all application requirements detailed in the "Required Documents" section of this announcement. - May be subject to satisfactory completion of our credentialing process. ### **Qualifications** **Basic Requirements**: - **English Language Proficiency.** In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. - **Graduate of a school of professional nursing** approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); **OR** Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); **OR** In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD). - **Current, full, active, and unrestricted registration** as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) **NOTE:** Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification. **Preferred Experience:** **Masters of Science in Nursing Informatics. The preferred candidate will have experience working with Oracle Electronic Health Record (EHR) systems, or with EHR implementation initiatives. The individual should demonstrate strong competencies in health informatics, including EHR modernization, workflow optimization, clinical process improvement, analytics and data literacy, quality metrics, performance improvement methodologies, and enterprise system support. Candidates should hold an informatics certification or be willing to obtain certification within one year of hire.** **The following Scope, Education and Dimension criteria must be met to qualify for Nurse IV:** - **Scope:**