Chief Human Resources Officer

**Location:** Mumbai, Maharashtra **Organisation:** A Leading Indian Services Organisation **Reporting To:** CEO / Managing Director **About the Opportunity** We are representing a leading Indian services organisation with an extensive presence across the country and its corporate headquarters in Mumbai. The organisation is looking to appoint a seasoned Chief Human Resources Officer (CHRO) who will lead its overall Human Resources function and play a strategic role in driving organisational effectiveness, people strategy and business growth. This is a senior leadership opportunity for an experienced HR professional who can align the people agenda with business objectives while building a high-performance, future-ready organisation. **Key Responsibilities** - **Strategic HR Leadership:** Develop and implement the overall HR strategy in alignment with the organisation's business objectives and long-term growth plans. - **Organisational Development:** Drive organisation design, workforce planning, manpower optimisation and organisational effectiveness across multiple locations. - **Talent Management:** Lead leadership hiring, succession planning, talent reviews, career development and leadership pipeline initiatives. - **Performance Management:** Establish and strengthen performance management frameworks, goal-setting processes, performance evaluation and reward mechanisms. - **Talent Acquisition:** Provide strategic direction to the talent acquisition function, ensuring effective leadership hiring and workforce availability across the organisation. - **Compensation & Benefits:** Oversee compensation strategy, salary structures, incentives, rewards and employee benefits. - **Employee Engagement & Culture:** Build a performance-oriented organisational culture, strengthen employee engagement and drive retention initiatives. - **Learning & Development:** Establish leadership development, capability-building and organisation-wide learning initiatives. - **HR Operations & Governance:** Ensure robust HR processes, policies, systems and compliance with applicable labour laws and statutory requirements. - **Employee Relations:** Effectively manage employee relations, industrial relations wherever applicable, and sensitive people-related matters. - **HR Transformation:** Drive HR technology adoption, process standardisation, automation and continuous improvement across the HR function. - **Leadership Partnership:** Act as a strategic business partner to the CEO, business heads and senior leadership team on all people-related matters. **Desired Candidate Profile** - 18–25 years of overall experience in Human Resources, with significant experience in senior HR leadership positions. - Proven experience in leading the HR function of a large, multi-location organisation. - Experience in the services industry would be highly desirable. - Strong understanding of business-driven HR strategy, organisation design and workforce planning. - Demonstrated experience in building HR teams, processes and systems. - Strong expertise in talent management, leadership development, succession planning and performance management. - Experience in managing large and geographically distributed workforces. - Excellent stakeholder management, leadership and communication skills. - Ability to operate at both strategic and operational levels. - A strong business orientation with the ability to influence senior leadership and drive organisational change. **Location & Mobility - Mumbai is the mandatory base location for this position.** Candidates must be willing to relocate to Mumbai if they are currently based elsewhere in India. This is a non-negotiable requirement. **Confidentiality & Search Process** This is a highly confidential senior leadership mandate being handled by First Quadrants. - The identity of the organisation will not be disclosed at the initial stage of interaction. - We assure prospective candidates of the utmost confidentiality throughout the engagement. - The search process is expected to take approximately 6–8 weeks or longer, given the seniority and confidential nature of the position. - Interested professionals are requested to connect directly with our search team for an initial confidential discussion. **Interested candidates may share their updated profiles or connect with the First Quadrants team to explore this opportunity.**