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Hospitality

Chief Director of Engineering

Lowcountry Hotels · Charleston, United States

PermanentOnsiteExecutive

**Chief Director of Engineering – Hotel** We are seeking an experienced Director of Engineering to help create a safe, comfortable and welcoming environment for our guests and team members at our 255-room dual-brand hotel with 15,000 sq. ft. of meeting and event space. This posi

**Chief Director of Engineering – Hotel** We are seeking an experienced Director of Engineering to help create a safe, comfortable and welcoming environment for our guests and team members at our 255-room dual-brand hotel with 15,000 sq. ft. of meeting and event space. This position reports directly to the General Manager and leads a team of five. Our ideal candidate combines strong technical knowledge with a warm, service-minded approach and excellent leadership, communication and team-development skills. We welcome an approachable, accountable leader who listens, values feedback and enjoys helping team members grow. **Key Responsibilities** - Lead, schedule, train and develop a five-person Engineering team, fostering teamwork, respect and pride in caring for the property. - Maintain an effective guestroom and property preventive-maintenance program. - Oversee daily maintenance, work orders and property inspections with attention to guest comfort and presentation. - Maintain HVAC/PTAC, plumbing, electrical, pool, kitchen and general building systems. - Oversee guestrooms, public areas, grounds and 15,000 sq. ft. of meeting/event space. - Coordinate elevators, fire/life-safety systems, contractors and outside vendors. - Maintain appropriate parts, supplies and equipment inventory. - Communicate property needs, major repairs and priorities to the General Manager. - Respond promptly and courteously to guest and team member maintenance requests, and ensure timely completion of projects. - Provide leadership during significant after-hours property emergencies. Leadership Expectations - Set clear daily priorities, assign work according to team strengths and follow through to ensure repairs meet quality and safety standards. - Be a visible, hands-on leader who models professionalism, hospitality and personal accountability, and helps the team resolve difficult maintenance issues. - Coach team members regularly, provide practical training and cross-training, and recognize strong performance and initiative. - Address performance concerns promptly through respectful feedback, clear expectations and consistent follow-up. - Build trust by listening, remaining approachable and handling disagreements calmly and fairly. - Partner with Housekeeping, Front Office, Food and Beverage, and Sales to coordinate repairs around guest stays, meetings and events. - Keep the General Manager informed of staffing needs, progress, risks and recommended solutions; take ownership of commitments and results. - Lead calmly during emergencies, communicate clear instructions and keep guest and team member safety at the center of decisions. **Qualifications** - Minimum 5 years of engineering or facilities maintenance experience. Hotel experience is preferred but not required. - Previous leadership or supervisory experience, including assigning work, coaching employees, managing performance and building a dependable team. - Strong working knowledge of HVAC/PTAC, plumbing, electrical, pools and general building maintenance. - Demonstrated ability to coach, train, support and hold team members accountable with fairness and respect. - Strong communication and interpersonal skills, with a friendly and professional approach to guests, colleagues and vendors. - Openness to constructive feedback and the ability to work collaboratively with all hotel departments. - Ability to lift **50+ lbs.** , climb ladders, access roofs and mechanical rooms, and work indoors/outdoors. **Success in this role means pairing technical expertise with thoughtful service, supporting your team and building positive relationships throughout the hotel. We welcome qualified candidates from a variety of facilities and maintenance backgrounds.**

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